Return & Refund Policy

Performance Ready Now wants to help you feel assured in making any online purchases. We allow any stocked items to be returned within 7 days for 100% store credit. All items returned must be in new and re-stackable condition.

If you prefer a refund over store credit, we offer an 80% refund for all stock items purchased online. You must provide for the costs of additional shipping, because, unfortunately, shipping charges are non-refundable.

To make your return and get your in-store credit…

1. Contact us via our email or telephone number so we can provide a return shipping address and assist you in making the necessary shipping arrangements.
2. Remember to insure the package being shipped as a means of protecting yourself.
3. Include your name, address, and phone number with your return.
4. After your return is shipped, please email us the tracking number. This helps us properly credit your return.
5. After your return is received and inspected, we will inform you of its safe arrival and grant the appropriate store credit.

In-Store Return Policy

If you made your purchase at our Oklahoma location, any returns would have a 90% refund and no additional shipping charges if you provide the product’s transit.

Refused Package Policy

As soon as a package is in transit, any cancellations to that order will be considered a ‘refused package’. You will be required to pay for return shipping and an additional refusal fee.

Cancellations

A customer may request order cancellation within 24 hours after the order was placed with no extra fees.

PRIVACY POLICY

Introduction:

Performance Ready Now is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. We encourage you to review the following Privacy Policy so that you may understand how your personal information will be treated as you make full use of our many offerings.

Types of personal information collected:

We may collect, store, and use the following kinds of personal data:
(a) information about your visits to and use of this website;
(b) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

Methods of Collecting Personal Information:

We may collect information in several different ways from our website:

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

As an initial matter, you may browse our website without submitting any personal information. If you choose to take advantage of some of our specific products and services that are available only to registered users, however, you will be asked to register with us. As part of your registration, we may ask for personally identifiable information, such as your name, address, email address, birth date, gender, occupation, industry, and family. We keep all of your personally identifiable information in secure online and offline facilities. Once you register, your use of our website will no longer be anonymous and you will be able to take full advantage of the many specialized offerings on our Website.

In addition to registration, we may ask you for personal information at other times, including (but not limited to) when you request information about a product, request dealer information, enter a sweepstake, contest, or promotion sponsored by us or one of our partners or you may provide us with personal information when you send us a letter or email messages, such as if you report a problem with our Website or services. If you contact us, we may keep a record of that correspondence. From time to time, we also may ask users to complete surveys that we use for research purposes. Wherever we collect personal information, the information you provide will be subject to the terms of this Policy. In addition, we may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Finally, our sites also may contain links, advertisements, or other interactional tools to other websites that are operated by other companies or persons. We are not responsible for the Privacy Policies of other websites or third-party website functionality. This Policy statement only applies to information collected and maintained by us.

TERMS OF USE

Introduction

Performance Ready Now is pleased to give you access to its website (the “Site”), free of charge. Your use of the Site and all information, products, and services on this Site (collectively, the “Services”) are subject to the binding legal terms set forth below (“Terms”). You understand we may update these Terms from time to time without giving you any notice. By using this website, you agree to each of the terms set forth below. If you disagree with any part of these terms and conditions, do not use this website. The Site contains links to other Websites. Your use of such other Websites is subject to the Terms of Use, if any, contained within each such Website. If there is any conflict between the Terms set forth below and any Terms or notices set forth on any other Website, then the terms of such other Website will control your use of that Website. Please review the Terms of Use for each Website so that you understand all of the terms that will apply.

Limitations of Liability

The information on this website is provided free of charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
While it is our goal to ensure that the information on this website is correct and up-to-date, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept updated.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose, and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Privacy

Any information that we may collect from you during your use of the Site is subject to our Privacy Policy.

Use of This Website

You may use the Services on the Site for your personal use. You may view, download for caching purposes only and make a single copy of the individual screens you see when you use the Site, but only for your personal use, and not for further distribution or transfer to others. You may not – and agree to not – modify, reformat, reproduce, duplicate, copy, display, distribute, transmit, publish, license, create derivative works from, transfer, sell, resell or otherwise exploit our website or material or information obtained from our website for any commercial purpose, except as set forth in this Agreement, without our written consent. Additionally, you agree to not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system. You must not use our website for any purposes related to marketing without our express written consent. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

Registration

If you decide to become a registered user of this site, you will be asked to give us some information about yourself. During the registration process, you agree to give us true, accurate, and complete information about yourself, and to promptly update this information when it changes. If you do not update it, we may suspend or terminate your use of the site as explained below. 

No License Granted

Except for allowing you to use the Site for your personal use as set forth in the paragraph above, when you use the Site you are not receiving a license or any other rights from us, including intellectual property or other proprietary rights of Performance Ready Now. You understand that you have no rights to the services or any other Performance Ready Now property except as indicated in this Agreement.

Intellectual Property Rights

Unless otherwise stated, we or our licensees own the intellectual property rights in the website and material on the website. Subject to the license below, all our intellectual property rights are reserved.

All product trademarks and copyrights (including but not limited to Performance Ready Now, etc.) remain the property of their respective owners.

Restricted Access

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

Disclosure of Your Identity

From time to time we may receive requests to disclose the identities of our users. We only will disclose the identities of our users or other personally identifiable information in accordance with the terms of our Privacy Policy.

Disclaimer of Warranties

You understand that your use of the services (including any downloads and any loss of data or other damage to your computer system you experience from using this Site) is at your sole risk. You understand that the services and all information, products, and other content, including third party information, products and content, included in or accessible from the Site, are provided on an “as is” and “where available” basis, and are subject to change at any time without notice to you. You understand that no warranty of any kind, whether oral or written, can modify the terms of the disclaimer set forth in this document.

To the maximum extent permitted by law, Performance Ready Now disclaims all representation, warranties, and conditions of any kind, be they express, implied, statutory, or otherwise, including but not limited to the warranties of merchantability and fitness for a particular purpose, title, and non-infringement of proprietary rights, as to the services and all information, products and other content, including third-party information, products and content, included in or accessible from the Site.

Disclaimer

To the maximum extent permitted by applicable law, in no event with Performance Ready Now or its affiliates be liable to you or any third party making claims through you, for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute goods or services, unauthorized access to and tampering with your personal information or transmissions, arising out of or related to the use, inability to use, unauthorized use, performance or non-performance of the site or the services, even if Performance Ready Now has been advised previously of the possibility of such damages and whether such damages arise in contract, negligence, tort, under the statute, in equity, at law, or otherwise.

Access Restrictions; Termination; Variation of Terms

We can terminate your access to the Site or the Services at any time.
We may also revise these Terms at any time, and your continued use of the Services after any change we make will mean that you agreed with the changes. If you do not agree to any change, do not use this site in any manner for any purpose. Please check this page regularly to ensure you are familiar with the current version.

Website Maintenance

In order to ensure that you have the latest information, product availability, and dealer listings, Performance Ready Now will update our website occasionally. However, there may be other delays and service interruptions from time to time. We apologize for any inconvenience this may cause you. Please check back, as we intend to have any website issues resolved very quickly.

Copyrights and Trademarks

All content on the Site is owned by Performance Ready Now and/or its licensees and protected by applicable law, with all rights reserved. Performance Ready Now will terminate your access to, or use of, the Site and/or the services, without notice to you, if you infringe or misappropriate the intellectual property rights, including copyrights, of others.

Entire Agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.

Jurisdiction

If any part of these Terms is determined to be invalid or unenforceable, it will not impact any other provision of these Terms, all of which will remain in full force and effect. These Terms are governed by and will be interpreted in accordance with, the laws of the State of Oklahoma, without regard to any choice of law provisions.

Contact information:

You can contact us by phone or email: (800) 631-4930 or sales@performancereadynow.com